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The signing of a partnership has been announced by Revers.io, a benchmark solution for returns management, and adameo, a consulting firm specializing in supply chains. The common goal of the two companies is to make it easier to take into account the consumer experience in the supply chain.
The companies have decided to join forces to ensure that mastery of reverse logistics will become a competitive advantage for their customers, with adameo providing the logistical expertise (change management, collection of business rules, drafting of functional requirements, etc.) and advisory support,both of which are essential in implementing Revers.io’s solution. The latter, through its SaaS platform, offers a proven and concrete solution.
Revers.io optimizes the customer experience using its Business Process Management tool which automates the return procedure. This offers an instant solution to the after-sales problems of buyers. Retailers also save time thanks to this solution which automates their return logistics in stores and online, with flawless traceability, since it is connected to all stakeholders in the return chain (suppliers, repair shops, logisticians, transporters ).
For adameo, this is a partnership illustrating its constant desire to have the best solutions to improve the performance of its customers and optimize the Supply Chain, according to the details of the president and founder of the company, Bruno Coste.
